As AI's power grows, so does our workday Wei Jiang Junyoung Park Rachel Xiao Shen Zhang/ 28 Mar 2025
The second mechanism is AI-driven performance monitoring. Digital surveillance tools have expanded, particularly in remote and hybrid work environments. AI enables real-time tracking of employee effort, leading to longer working hours. Our study examines the COVID-19 period as a natural experiment, when AI-driven monitoring surged due to remote work. Jobs that were more 'remote-feasible' at the onset of COVID-19 experienced dramatic improvement in remote work monitoring during the next two years. Occupations with high exposure to AI surveillance technologies – such as customer service representatives, stockers and order fillers, dispatchers, and truck drivers – experienced longer work hours post COVID even after workers returned to the office. This effect was absent among the self-employed, confirming that it is not simply the nature of AI-exposed jobs but the principal-agent dynamics of employment that drive longer work hours. Monitoring increases employer oversight and tightens performance expectations, often at the cost of work-life balance. Some AI-intensive roles saw the introduction of automated performance scores, leading employees to work harder to avoid falling behind peers in algorithm-driven assessments.
I have noted to my dismay that most of my colleagues do not even look at these – they simply sign off on them."
This list is only for announcements, so you may not post. To contact the list manager, write to junez [at] njfac.org
---
You received this message because you are subscribed to the Google Groups "goodjobs" group.
To unsubscribe from this group and stop receiving emails from it, send an email to goodjobsforall+unsubscribe@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/goodjobsforall/CAPV%3DhmBP82m_3S8UUFVcm%3D%2B2Q1V3uxmwyc_GsiTGoZCsR_Fn6A%40mail.gmail.com.